Cancellation Policy
Cancellation Policy
Cancellation Fees: Cancellation fees may apply depending on the type of booking, the time of cancellation, and the specific terms and conditions of the booking.
Non-Refundable Bookings: Some bookings may be non-refundable, meaning that no refund will be issued if the booking is canceled. This is often the case for last-minute bookings or special offers.
Refundable Bookings: For refundable bookings, a refund may be issued, subject to certain conditions and fees.
Cancellation Deadlines: Cancellation deadlines may vary depending on the type of booking and the specific terms and conditions. If a booking is canceled after the deadline, a full or partial cancellation fee may apply.
Fixed Fees: Some cancellation fees may be fixed amounts, regardless of the booking value.
Percentage-Based Fees: Other cancellation fees may be based on a percentage of the booking value.
No-Show Fees: No-show fees may apply if a guest fails to show up for a booking without providing prior notice.
In the event of a force majeure event (e.g., natural disaster, pandemic), the cancellation policy may be modified or waived. To request a refund, please contact our customer support team within 7 days of the cancellation.
The cancellation policy should be clearly stated on the booking page and in the booking confirmation email.
The cancellation policy should be easy to understand and should not contain any hidden fees or charges.
The cancellation policy should be fair and reasonable.